Summary
Q I RUN an expanding manufacturing business. We've recently taken on about 10 new staff from a firm that went under a few months back. Although I am delighted with the broad mix of skills we now have and the diversity of people, they simply aren't working well as a team. The people who have been with me a few years simply can't get along with the newcomers. Rows, gossip and a bad atmosphere is affecting productivity. My gut feel is that the situation can be resolved without getting rid of staff, but I really am worried about the situation. What should I do? PW, Bootle
A CONFLICT is common when change occurs. The reason most mergers or acquisitions don't deliver is because, while on paper the numbers made sense, they ignore the need to engage people and the impact of change on performance. There is no better remedy for conflict than creating an environment where a team of people can succeed together. High performing teams who deliver results have a number of things in common: a clear direction' goals which challenge' some guiding principles in the way things get done' people understanding their own strengths and weakness and the strengths and weaknesses of others' and they celebrate success and recognise each person's value.See the full content of this document
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Business Quiz: Industry Experts Answer Your Questions
Losing people is an easy option, but the wrong one. So involve the team and get them to articulate exactly where ...
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