Summary
THE new system at the Royal allows patients to choose a time and day instead of just being allocated one at random.
Three weeks before their appointment, patients will be also sent a letter and then,in the week leading up to the date, patients will also be contacted by telephone as a reminder.See the full content of this document
Extract
New System Is Cutting Wasted Time
A pilot scheme started in some clinics last April and brought the percenta...
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