Summary
CALL handling is a key priority, the police authority said today, with an agreement that 90% of 999 calls should be answered in 10 seconds and 90% of all nonemergency calls in 30 seconds.
Chairman Cllr Bill Weightman said: "In terms of how we can achieve these tough targets, the authority support the chief constable's recommendation that the way forward is for the force to gain a complete and permanent understanding of its customer requirements.See the full content of this document
Extract
Meeting Targets Is Priority, Says Chairman
"It is impossible to predict our financial situation in the coming ye...
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