Summary
ON December 20, my family were returning to Liverpool from Santander. Our flight was cancelled due to John Lennon airport being fog-bound.
Ryanair offered us a refund or a flight to Stansted' most passengers opted to go to Stansted. We had an 11-hour wait with no offers of help, food or drink during this time and we also had to make our own way home from Essex.See the full content of this document
Extract
Letter: You Say - Disgusted at Ryanair
My daughter at home manag...
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